DraftInternalISO 27001

SW-ISMS-FRM-005

Privileged Access Justification Form

Version

1.0

Owner

CISO

Effective Date

2024-01-15

Review Date

2025-01-15

Privileged Access Justification Form

Purpose

This form is used to request and justify privileged (administrative or elevated) access to systems, applications, or data. Privileged access carries significant security risk and requires enhanced scrutiny, approval, and monitoring.

Instructions

  1. Requester completes Sections 1-4 with detailed justification
  2. Submit to line manager AND CISO (both approvals required)
  3. CISO conducts risk assessment and approves/rejects
  4. IT provisions access with enhanced security controls
  5. Monthly review of all privileged access by CISO
  6. Immediate revocation when no longer needed

Important: Privileged access is granted on a need-to-use basis, not need-to-have. Just-in-time access should be used where possible.


Section 1: Requester Information

Field Information
Request Date
User Name
Employee ID
Department/Team
Job Title
Current Role
Email
Phone

Section 2: Privileged Access Details

System/Application

Field Information
System/Application Name
System Owner
System Classification ☐ Public ☐ Internal ☐ Confidential ☐ Restricted
Environment ☐ Production ☐ Test ☐ Development ☐ All

Privileged Access Type

Select the type of privileged access required (check all that apply):

  • Domain Administrator (Active Directory/Entra ID admin rights)
  • Local Administrator (server/workstation admin rights)
  • Database Administrator (database admin/DBA privileges)
  • Cloud Administrator (Azure/AWS/GCP admin console)
  • Application Administrator (application admin panel)
  • Network Administrator (firewall, router, switch configuration)
  • Security Administrator (security tools, SIEM, EDR admin)
  • Backup Administrator (backup system admin rights)
  • Root/Superuser Access (Unix/Linux root, sudo access)
  • Production Data Access (direct production database/file access)
  • Source Code Repository Admin (Git admin, branch protection override)
  • CI/CD Pipeline Admin (build/deployment pipeline admin)
  • Other Privileged Access (specify): _______________________

Specific Privileges Required:

[List exact administrative functions, commands, or operations required]









Section 3: Business Justification

Primary Business Need

Why is privileged access required? (select primary reason):

  • ☐ System administration duties (core job responsibility)
  • ☐ Application support and maintenance
  • ☐ Security operations and incident response
  • ☐ Database administration and tuning
  • ☐ Development/deployment operations (DevOps)
  • ☐ Infrastructure management
  • ☐ Troubleshooting and problem resolution
  • ☐ Compliance audit requirements
  • ☐ Emergency/incident response capability
  • ☐ Temporary project requirement
  • ☐ Vendor/consultant engagement
  • ☐ Other (explain): _______________________

Detailed Business Justification:

[Provide comprehensive explanation of why this privileged access is necessary
Include specific tasks, responsibilities, and business processes that require it]













Duration and Frequency

How long is this access needed?

  • Permanent (ongoing job responsibility)
  • Temporary (project-based or time-limited)
    • Start Date: _______________
    • End Date: _______________
    • Auto-Revoke: ☐ Yes ☐ No

Expected frequency of use:

  • ☐ Daily
  • ☐ Weekly
  • ☐ Monthly
  • ☐ As-needed (infrequent)
  • ☐ Emergency use only

Estimated percentage of time using privileged access: _______%


Section 4: Risk Assessment and Alternatives

Alternative Solutions Considered

Can the business need be met with any of the following instead?

Alternative Considered Why Not Suitable?
Non-privileged access ☐ Yes ☐ No
Read-only access ☐ Yes ☐ No
Delegated permissions ☐ Yes ☐ No
Just-in-time (JIT) access ☐ Yes ☐ No
Break-glass procedure ☐ Yes ☐ No
Automation/scripting ☐ Yes ☐ No
Request via IT team ☐ Yes ☐ No

Explanation of why privileged access is the only viable option:

[Explain why less privileged alternatives cannot meet the business need]









Segregation of Duties

Does this user have any conflicting access or roles?

  • ☐ No conflicts identified
  • ☐ Potential conflicts exist (detail below)

Current access and roles:

System/Application Current Access Level Potential Conflict?
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No

If conflicts exist, how will they be mitigated?

[Describe compensating controls, monitoring, or approval workflows]






Section 5: Manager Approval

Line Manager Review

Field Information
Manager Name
Manager Title
Review Date

Manager Assessment:

I confirm that:

  • ☐ This privileged access is required for the user's job duties
  • ☐ The user has appropriate technical competence
  • ☐ The user has completed required security training
  • ☐ Less privileged alternatives have been considered
  • ☐ I will ensure monthly review of this access

Approval Decision:

  • Approved - Recommend granting privileged access
  • Approved with Conditions (specify): _______________________
  • Not Approved (reason): _______________________

Manager Comments:

[Additional comments or conditions]




| Manager Signature | | Date | |


Section 6: CISO Review and Approval

Risk Assessment

Risk Factor Assessment Notes
Business Criticality ☐ Low ☐ Medium ☐ High ☐ Critical
Data Sensitivity ☐ Low ☐ Medium ☐ High ☐ Critical
Customer Impact Potential ☐ Low ☐ Medium ☐ High
Compliance Impact ☐ None ☐ GDPR ☐ Other
User's Security Awareness ☐ Excellent ☐ Good ☐ Needs Improvement
Overall Risk Level ☐ Low ☐ Medium ☐ High ☐ Very High

Data Access:

  • ☐ Access to customer/personal data: Yes / No
  • ☐ Access to financial data: Yes / No
  • ☐ Access to intellectual property: Yes / No
  • ☐ Access to security credentials: Yes / No

CISO Assessment:

[CISO's evaluation of the risk and appropriateness of privileged access]









Approval Decision

  • Approved - Privileged access granted with standard controls
  • Approved with Enhanced Controls (see below)
  • Approved - Temporary Only (review date: _______)
  • Not Approved (provide detailed reason below)

If approved with enhanced controls, specify:

[Detail additional security measures required]





Required Security Controls

Standard controls (always required):

  • ☐ Multi-factor authentication (MFA) mandatory
  • ☐ Privileged Access Workstation (PAW) or hardened device
  • ☐ Enhanced logging and monitoring
  • ☐ Monthly access review
  • ☐ Annual security awareness training
  • ☐ Acceptable Use Policy signed

Additional controls (if required):

  • ☐ Just-in-time (JIT) access only - request per use
  • ☐ Session recording for audit trail
  • ☐ Dual-person authorization for sensitive operations
  • ☐ IP/location restrictions
  • ☐ Time-of-day restrictions
  • ☐ Explicit command logging
  • ☐ Approval workflow for critical actions
  • ☐ Dedicated privileged account (no shared use)
  • ☐ Change advisory board approval for production changes
  • ☐ Other: _______________________

Review and Monitoring

Field Information
Access Review Frequency ☐ Weekly ☐ Monthly ☐ Quarterly
Next Review Date
Monitoring Level ☐ Standard ☐ Enhanced ☐ Continuous
Automated Alerts ☐ Enabled ☐ Not Required

Specific monitoring requirements:

[Detail any specific activities or patterns to monitor]




| CISO Signature | | Date | |


Section 7: IT Implementation

Provisioning Details

Field Information
Implemented By
Implementation Date
Privileged Account Created
Account Username
Account Type ☐ Named Admin ☐ Shared Admin ☐ Service Account

Access Granted:

System Privilege Level Groups/Roles MFA Configured
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No

Security Controls Implemented:

  • ☐ MFA configured and tested
  • ☐ PAW/hardened device assigned
  • ☐ Enhanced logging enabled
  • ☐ Monitoring alerts configured
  • ☐ Session recording enabled (if required)
  • ☐ Access restrictions applied (IP, time, etc.)
  • ☐ User notified of responsibilities
  • ☐ Acceptable use policy re-acknowledged
  • ☐ Usage guidance provided

Implementation Notes:

[Any special configuration or issues]





User Acknowledgment

I acknowledge and agree to:

  • ☐ Use privileged access only for authorized business purposes
  • ☐ Follow the principle of least privilege
  • ☐ Not share privileged credentials with anyone
  • ☐ Use MFA for all privileged sessions
  • ☐ Log out immediately after completing administrative tasks
  • ☐ Report any suspicious activity or security concerns
  • ☐ Comply with all security policies and procedures
  • ☐ Understand that privileged activity is logged and monitored
  • ☐ Accept that violations may result in immediate access revocation and disciplinary action

| User Signature | | Date | |


Section 8: Ongoing Review and Modification

Monthly Review Log

Review Date Reviewed By Still Required? Changes Made Next Review
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No

Access Modification/Revocation

Date Action Reason Approved By
☐ Modified ☐ Suspended ☐ Revoked
☐ Modified ☐ Suspended ☐ Revoked

Revocation Checklist:

  • ☐ Privileged account disabled/deleted
  • ☐ Group memberships removed
  • ☐ MFA tokens revoked
  • ☐ PAW/device access removed
  • ☐ Session recordings archived
  • ☐ Final activity audit completed
  • ☐ User notified

Document Control

Version Date Author Changes
1.0 Initial request

Quick Reference - Privileged Access Types

Access Type Examples Typical Users Risk Level
Domain Admin Active Directory, Entra ID admin IT Admin, Senior SysAdmin Very High
Cloud Admin Azure Owner, AWS Root Cloud Architect, IT Manager Very High
Database Admin SA, postgres superuser DBA, Senior Developer High
Production Access Prod server login, prod DB query DevOps, Support Engineer High
Application Admin App admin console, config changes App Owner, Senior Developer Medium-High
Security Admin SIEM, EDR, firewall admin CISO, Security Analyst Very High

Notes

[Additional notes or special circumstances]







Contact Information

For privileged access questions:

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