DraftInternalISO 9001ISO 27001

SW-IMS-FRM-009

Training Evaluation Survey

Version

1.0

Owner

HR / Resource Management

Effective Date

TBD

Review Date

TBD

Training Evaluation Survey

Purpose

This survey evaluates the quality and effectiveness of training activities. It collects participant feedback to assess training delivery, relevance, and outcomes, supporting continuous improvement of Swedwise's competence development programs.

Instructions

Complete within 1 week of training completion
Be honest: Candid feedback helps improve future training
Be specific: Provide examples where possible
Submit to: Resource Management / HR and your manager
Follow-up: May include effectiveness check 30-90 days post-training

Section 1: Participant Information

Field	Details
Participant Name
Email
Department/Role
Manager
Evaluation Date	[YYYY-MM-DD]

Section 2: Training Information

Field	Details
Training Title
Training Provider
Instructor(s)
Training Dates	From: [YYYY-MM-DD] To: [YYYY-MM-DD]
Training Format	[ ] In-person [ ] Virtual/Online [ ] Hybrid [ ] Self-paced
Location	[City/venue or online platform]
Duration	[Hours or days]
Training Request Reference	[SW-IMS-FRM-007 reference if applicable]

Section 3: Evaluation Ratings

Rate each aspect of the training on a scale of 1-5:

Rating Scale:

1 = Poor: Significantly below expectations; major improvements needed
2 = Below Expectations: Some value but substantial improvements needed
3 = Meets Expectations: Satisfactory; met basic requirements
4 = Above Expectations: Good quality; exceeded expectations in some areas
5 = Excellent: Outstanding; significantly exceeded expectations
N/A: Not applicable to this training

3.1 Training Content

Aspect	Rating	Comments
Relevance to Job Role	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Did the content align with your work?]
Clarity of Learning Objectives	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Were objectives clear from the start?]
Content Accuracy	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Was information correct and current?]
Content Depth	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Appropriate level of detail?]
Practical Examples/Case Studies	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Useful real-world examples?]
Hands-on/Practical Exercises	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Opportunity to practice skills?]

Overall Content Rating: [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5

What content was most valuable?

What content was least valuable or could be improved?

3.2 Training Delivery

Aspect	Rating	Comments
Instructor Knowledge	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Subject matter expertise?]
Instructor Presentation Skills	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Clear communication, engagement?]
Instructor Responsiveness	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Answered questions, provided support?]
Pace of Training	[ ] Too Slow [ ] Just Right [ ] Too Fast
Training Structure/Flow	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Logical progression?]
Interaction/Engagement	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Opportunities for questions, discussion?]
Time Management	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Appropriate use of time?]

Overall Delivery Rating: [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5

What delivery aspects were most effective?

What delivery aspects could be improved?

3.3 Training Materials

Aspect	Rating	Comments
Quality of Materials	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Slides, handouts, workbooks]
Usefulness as Reference	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Can you use materials on the job?]
Supplementary Resources	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Links, tools, templates provided?]
Accessibility/Format	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Easy to access and use?]

Overall Materials Rating: [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5

What materials were most useful?

What additional materials would have been helpful?

3.4 Logistics and Administration

Aspect	Rating	Comments
Pre-Training Communication	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Clear info about schedule, requirements, etc.?]
Registration/Enrollment Process	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A
Venue/Facilities	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[If in-person: comfortable, equipped?]
Technology/Platform	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[If virtual: reliable, easy to use?]
Schedule/Timing	[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 [ ] N/A	[Convenient times, appropriate breaks?]

Overall Logistics Rating: [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5

Any logistical issues or suggestions?

Section 4: Learning Outcomes

4.1 Knowledge and Skills Gained

Did you achieve the training's learning objectives?

Yes - Fully achieved all objectives
Yes - Achieved most objectives
Partially - Achieved some objectives
No - Did not achieve objectives

What are the 3 most important things you learned?

What skills can you now perform that you couldn't before?

4.2 Immediate Application

How confident are you in applying what you learned in your work?

Very Confident - Can apply immediately without support
Confident - Can apply with minimal support
Somewhat Confident - Will need additional support/practice
Not Confident - Need significant additional support
Unable to Apply - Training did not prepare me for application

When do you expect to apply this training in your work?

What obstacles might prevent you from applying this training?

[e.g., Lack of opportunity, insufficient resources, need for practice, organizational barriers]

4.3 Competence Gap Closure

Did this training address the competence gap it was intended to close?

Yes - Completely closed the gap
Yes - Significantly reduced the gap
Partially - Some improvement but gap remains
No - Gap still exists
N/A - No specific gap identified

Reference: [Link to SW-IMS-FRM-008 Competence Assessment if applicable]

Section 5: Overall Satisfaction

5.1 Overall Rating

Overall, how would you rate this training?

5 - Excellent: Outstanding training; highly recommend
4 - Very Good: Quality training; would recommend
3 - Good: Satisfactory training; met expectations
2 - Fair: Below expectations; some value but needs improvement
1 - Poor: Did not meet expectations; significant improvements needed

Would you recommend this training to colleagues with similar needs?

Why or why not?

5.2 Value for Investment

Considering the time and cost invested, was this training worthwhile?

Excellent value - Significantly exceeded investment
Good value - Worth the investment
Fair value - Matched investment
Poor value - Not worth the investment

Explain your rating:

Section 6: Suggestions for Improvement

6.1 What Worked Well

What aspects of this training should be kept the same for future participants?

6.2 What Could Be Improved

What specific improvements would you recommend?

Content improvements:

Delivery improvements:

Logistics improvements:

6.3 Additional Topics

Were there topics you expected to be covered that weren't?

What additional topics would have been valuable?

Section 7: Future Training Needs

7.1 Follow-Up Training

Would you benefit from follow-up or advanced training on this topic?

Yes - Please specify: _______________________
No
Not sure

7.2 Other Training Needs

Based on this training experience, have you identified other training needs?

[Topics or skills you now realize you need to develop]

Section 8: Additional Comments

Please share any additional feedback, suggestions, or concerns:

Section 9: Effectiveness Follow-Up (30-90 Days Post-Training)

To be completed by manager or HR 30-90 days after training:

Field	Details
Follow-Up Date	[YYYY-MM-DD]
Follow-Up Conducted By

9.1 Application of Training

Has the participant applied the training in their work?

Examples of application:

9.2 Performance Impact

Has the training resulted in observable performance improvement?

Evidence of improvement:

[e.g., Metrics, customer feedback, project outcomes, reduced errors]

9.3 Competence Verification

Competence gap closed as intended?

Yes - Competence verified
Partially - Some improvement
No - Further development needed

Additional actions required:

No further action
Additional practice/mentoring
Follow-up training
Other: _______________________

Updated competence record? [ ] Yes [ ] No

Notes for Users

When to Complete This Evaluation

Immediately after training: Complete within 1 week while details are fresh
Before final payment: Some training approvals may require completed evaluation
For all training types: Even informal or internal training benefits from feedback

Importance of Honest Feedback

Your feedback:

Helps Swedwise select quality training providers
Improves training effectiveness for future participants
Informs training budget allocation
Supports your manager in planning team development
Contributes to continuous improvement of IMS competence processes

Be constructive: If you rate something low, explain what specifically needs improvement.

Anonymity

This is not an anonymous survey—your identity is needed for competence records and follow-up. However, feedback is used constructively, not punitively.

If you have concerns about providing candid feedback, discuss with HR/Resource Management.

Training Provider Selection

Consistent low ratings may result in:

Feedback to training provider for improvement
Seeking alternative providers
Removal from approved training vendor list

Consistent high ratings may result in:

Preferred provider status
Increased training allocation
Recommendations to other organizations

Follow-Up Effectiveness Review

The 30-90 day follow-up is critical for:

Verifying training actually improved competence
Ensuring training investment delivered value
Identifying barriers to application
Informing future training decisions

Manager and employee should discuss application of training during this follow-up.

Document Control

Version	Date	Author	Changes	Approved By
1.0	[TBD]	HR / Resource Management	Initial template creation	[TBD]

Next Review Date: [TBD]

Document Classification: Internal

Document Owner: HR / Resource Management